— Our Process

A documented process. The same six steps, every visit.

No guessing, no surprise line items. Every car that comes through our bays moves through the same scoped, verified, and documented process — from intake to handoff.

— The Six Steps

How your car moves through our shop.

Each step is scoped, tracked, and signed off before the next one starts — so nothing gets skipped, and you always know where your car stands.

Intake
Intake & Scoping

We log your concerns, service history, and mileage, then walk the vehicle to confirm what actually needs attention before any work begins.

01
Diagnostics
Factory-Level Diagnostics

Factory-level scan tools and platform-specific test procedures pinpoint the actual fault — not just the symptom.

02
Estimate
Transparent Estimate

You get a clear, itemized estimate before we touch anything further — parts, labor, and timeline, no vague line items.

03
Service
Precision Service

Work is performed to factory torque specs and fluid requirements, using OEM or equivalent parts matched to your exact model and year.

04
Verification
Quality Verification

A second technician road-tests and re-inspects the work before your car is cleared for pickup — no exceptions.

05
Handoff
Documented Handoff

You leave with a full record of what was found, what was done, and what to watch for — added to your car's permanent service history with us.

06

— Parts & Authenticity

What actually goes into your car.

Our parts policy is the same for every platform — no substitutions without your sign-off.

POLICY / 01

OEM or Equivalent, Standard

Every job runs on OEM or equivalent parts as the baseline — no generic aftermarket substitutions unless you ask for them.

POLICY / 02

Mobil 1 & Liqui Moly, Matched to Spec

Oils are selected to your Porsche's specific factory spec, not a generic "full synthetic" catch-all.

POLICY / 03

Mann OE Filters, Standard

Every maintenance service runs Mann OE filters as a baseline across the lineup.

POLICY / 04

No Substitutions Without Your Approval

If a repair has multiple options, we explain the difference in quality, warranty, and price. You approve what goes in your Porsche.

Ready to get your Porsche on the schedule?